(last updated: April 2022)
Ringtons Limited (we, us or our) are committed to protecting and respecting your privacy.
This policy (together with our terms of use www.ringtons.co.uk/terms-of-use-i86 and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.ringtons.co.uk (the site) you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 up to and including 24 May 2018 and the EU General Data Protection Regulation 2016/679 thereafter (the Data Protection Legislation), the data controller is Ringtons Limited of 10-22 Algernon Road, Heaton, Newcastle upon Tyne, Tyne and Wear, NE6 2YN with registration number Z5657326.
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Information we may collect from you
We may collect and process the following data about you:
This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy http://www.ringtons.co.uk/cookies.
Uses made of the information
We use information held about you in the following ways:
Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How We Protect Personal Information
We maintain administrative, technical and physical safeguards for the Site, designed to protect against loss, misuse or unauthorised access, disclosure, alteration or destruction of the personal information we collect through our Site.
Data Retention
We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
Your rights
1. Marketing
You have the right to ask us not to process your personal data for direct marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can exercise the right at any time by email at: tea@ringtons.co.uk.
2. Access to information
The Data Protection Legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Legislation. Please use our contact details below if you wish to exercise your right to make a request.
3. Right to be Forgotten
In certain circumstances you can request us to delete all information we hold which identifies you. You can make this request at any time by email at: tea@ringtons.co.uk but please note we may be compelled to maintain your information due to specific legislative or regulatory requirements, for example we keep copy invoices in case of an HMRC investigation.
4. Data Corrections
You have the right to require us to correct any inaccuracies in your data free of charge. You can exercise this right at any time by email at: tea@ringtons.co.uk and:
· providing us with enough information to identify you (e.g. account number, username, registration details); and
· specifying the information that is incorrect and what it should be replaced with.
5. Transfer
You can request us to transfer information we hold which identifies you to another person. You can make this request at any time by email at: tea@ringtons.co.uk.
6. Complaints
You have the right to complain to us about the way we use your information, please contact us by email at: tea@ringtons.co.uk if you would like to talk to us. If we cannot resolve your complaint, you have the right to complaint to the Information Commissioner’s Office. Their contact information can be found at: https://ico.org.uk/global/contact-us/
Third Party Links
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to 10-22 Algernon Road, Heaton, Newcastle upon Tyne, Tyne and Wear, NE6 2YN or by emailed to tea@ringtons.co.uk.