Refund policy

If you find that the items you have ordered are unsuitable for your needs, you may return them within 14 days of receiving the goods. Please contact Customer Services on 0800 052 2440 or tea@ringtons.co.uk with details of why the product is unsuitable. Please note that return carriage charges are non-refundable. We will refund/exchange you on receipt of the unwanted goods, any opened or used goods will be refused a refund or exchange.

Should you need us for anything else please don’t hesitate to get in touch with us on our freephone number 0800 052 2440, our opening hours are 8:30am - 5pm Monday to Friday, or email us at tea@ringtons.co.uk or simply follow this link to our our get in touch form.