Ringtons Ltd Reviews

16,138  Excellent
TrustScore 5 out of 5

4.8

In the Tea Shop category

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Reviews4.8

16,138 total


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Rated 5 out of 5 stars

Excellent biscuits and hot chocolate

Excellent biscuits and hot chocolate. More expensive than supermarkets but worth it as a treat. Only minor negative is postage can be erratic. So order with plenty of time.

Date of experience: 01 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 3 out of 5 stars

Not bad, could do better..

First time customer; the note was printed incomplete, it contained a heartfelt message to my sister for her birthday. Mine, my parents’ and siblings names were not at all printed on the note as I’d ordered it, I was really disappointed and unhappy!

Date of experience: 28 March 2024

Reply from Ringtons Ltd

We're so incredibly sorry to hear this, and we've asked our Online team to contact you directly.


Rated 5 out of 5 stars

Lovely coffee bags

Decided to try the coffee bags, lovely,best I've tried , just need some in decaf!
Ginger biscuits are lovely ,well worth it.
Easter tins for the granddaughters were perfect instead of Easter eggs
Bonus was a free bag of toffees in the order , thank you

Date of experience: 30 March 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

First-class service and products

We have used Ringtons for many years, as did our parents before us. And over that time
their salesmen have been courteous and a pleasure to do business with. Their products are first-class, particularly the tea and biscuits.

Date of experience: 11 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Would definitely recommend

I always buy traditional teabags and biscuits from Ringtons. I am always impressed with the quality and have been for the past 10 years.
I buy online and receive my items within a couple of days of ordering in fully recyclable packaging which I am very impressed with. Will continue to buy from Ringtons.

Date of experience: 23 March 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Excellent customer service

I contacted Ringtons customer service for help with delivery of an order. Their replies were efficient, helpful, and friendly. Thanks to Customer Care Advisor Laura I received the parcel in time for a birthday that it was a gift for - and they were delighted with the present. Really made a difference having such kind and thoughtful service from Ringtons :)

Date of experience: 29 March 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Northumberland Gold is now my favourite…

Northumberland Gold is now my favourite loose leaf tea!
I tried the online service to try the tea and I love it- the tea was delivered promptly and at a great price.
Thanks!

Date of experience: 06 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

The best tea ever

The best tea ever. Love the taste and strength of it. The on line service is brilliant easy to follow and the delivery is swift after ordering

Date of experience: 06 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Nobody does biscuits better than…

Nobody does biscuits better than Ringtons! The Ginger Snaps are crisp, crunchy, gingery perfection and all the others are excellent too!

Date of experience: 26 March 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Excellent I order your stuff for a old…

Excellent I order your stuff for a old lady as she said your stuff is great and she asks me to keep ordering as she does not understand how to do it since the guy who used to come round and ask her for her order

Date of experience: 03 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Brilliant

Ringtons website is easy to use, their delivery always on time, the quality of goods is always excellent.

Date of experience: 08 April 2024


Rated 5 out of 5 stars

The quality is great

The quality is great. The deliveries are excellentt.
If only i could get the van to turn up no matter how much its promised!

Date of experience: 03 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Easter!

What a great way to celebrate, no not eggs but delicious biscuits.
Now I'm sending them as birthday presents and everyone is enjoying.

Date of experience: 25 March 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Fast delivery

Fast delivery, but usually have my door step delivery by Wayne every month, who is super efficient and friendly . All the products are great, with plenty of gift ideas which make lovely presents. Introduced the cakes & biscuits to my bowling team who love them.

Date of experience: 27 March 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Excellent products and service

Excellent products and service - we buy for our home and as gifts. Never disappointed with quality or value.

Date of experience: 04 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Great Service

Easy to use website, good products and really quick delivery whats not to like.

Date of experience: 07 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

New customer experience

Good customer service, quick delivery from online order.
Also had a call from customer service team about door to dooe delivery service.

Date of experience: 05 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Found you again after 20 years!

I missed your biscuits coffee when my mother died as then you only called if tea or coffee were purchased, so I was delighted to receive the goody bag at Christmas through your sponsorship of WAG. I enjoyed them so much that I looked on line and was impressed by the choice. The tea loaf was delicious. Thank you.

Date of experience: 21 March 2024

Reply from Ringtons Ltd

Thank you for your lovely review Mary. You don't have to purchase tea or coffee at the door, and can just purchase biscuits if that's all you want. We do have a driver in your area, and if you would like us to arrange for them to start calling at your door, please contact our Customer Care team on 0800 052 2440, and we can set that all up for you.