Ringtons Ltd Reviews

16,140  Excellent
TrustScore 5 out of 5

4.8

In the Tea Shop category

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Reviews4.8

16,140 total


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Rated 5 out of 5 stars

I ordered herbal tea bags direct after…

I ordered herbal tea bags direct after having a cup of ginger and lemon tea in belles fish and chip restaurant. I noticed they were ringtones, I said wow these teabags have got plenty of taste. I actually get 2 big mugs out of 1 teabag. So I decided to order different types of the herbal ones direct. And they are all beautiful and very tasty. Quite impressed😊

Date of experience: 11 April 2024


Rated 5 out of 5 stars

I deal with with Ringtons direct now

I deal with with Ringtons direct now
The reason is We have had door deliveries for many years
Unfortunately our usual delivery person left
We had a new replacement who missed calling
Didn’t follow text requests for leaving and payment
So we order direct now As there products are very good

Date of experience: 05 April 2024

Reply from Ringtons Ltd

Thank you so much for taking the time to leave us a review. We're sorry to hear you couldn't rely on your new delivery person and have fed this back to your local office to be looked into further.


Rated 5 out of 5 stars

Ordered from Ringtons and received it…

Ordered from Ringtons and received it within 48hrs. Beautifully packed and everything is of the excellent standard that comes with purchasing from the company. Love the variety and the ideas for presents too. Thank you Ringtons, I will be back very soon.

Date of experience: 10 April 2024


Rated 5 out of 5 stars

Very helpful and understanding on…

Very helpful and understanding on phone. Goods arrived swiftly - the following day. Well packaged.
We have had Ringtons tea and other products for years and will continue to do so.

Date of experience: 08 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

I really love the traditional teabags…

I really love the traditional teabags and was very pleased that you now do the 400 bag box - I ordered one for me and one for a neighbour who has also got hooked on it. Much better than most supermarket brands and you get 2 cups to a bag!!

Delivery was also amazing - ordered one day, delivered the next. Never been that speedy.
Thank you.

Date of experience: 08 April 2024


Rated 1 out of 5 stars

Poor

Not good at all. Still waiting for my order! Contacted Ringtons about the delay and a customer advisory person emailed me to say one of the team would be in touch to try sort things out (words to that effect). What puzzles me is why she couldn’t have handled the issue directly instead of telling me someone else would be helping in due course?? Where is the logic in that? Really appalling situation - not happy

Date of experience: 06 April 2024

Reply from Ringtons Ltd

Hi Carole, as per the email we sent you this morning, we have been trying to contact you but unable to get through on the only number we have. Please can you confirm if we have the correct number by checking the number we've put on the email? All of our Online queries go to our Online team who are able to investigate further than we can. In the meantime, we are trying our very best to assist you with this issue.


Rated 5 out of 5 stars

Great gift of tea bags and shortbread .

Tea bags and biscuits arrived in time for giving a gift for our friends from USA to take back with them .They wanted something typically British and were very pleased with their gift .

Date of experience: 31 March 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Always the best tea

Always the best tea. Even though I only drink coffee, I buy Rington's tea bags for my son and grandchildren - they wouldn't have any other. Speedy delivery so can't complain.

Date of experience: 17 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

As always terrific biscuits

As always terrific biscuits, delivered quickly. This time I bought the little sweet tin which was adorable and the chocolates that look like little cakes. One the best chocolates around in my opinion

Date of experience: 10 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

First Class

Firstly, great products. Secondly reasonable prices, and finally super quick delivery. I order for myself and I also send gifts, everyone I have sent a gift too have all commented how delicious everything was. Makes a nice change to have good quality products, quick delivery and great customer communication. Thank you Ringtons 😀

Date of experience: 03 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Always a pleasure

It is always a pleasure to buy from Ringtons. The ordering process is quick and easy, their products are excellent and delivery is always prompt. My family enjoy Ringtons coffee and treats so much that we now place an order most months.

Date of experience: 04 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

I have been a customer for over 50…

I have been a customer for over 50 years in on way or another. They have kept up with the growing demands of modern living. Thanks to all from the growers, shippers, office staff, packers and the delivery persons, they are a brilliant company to shop with.

Date of experience: 05 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Delivery to my friend was prompt ( it…

Delivery to my friend was prompt ( it was birthday present) and she was pleased with it. I was also able to keep track of delivery so could let my friend know when delivery was due exactly.

Date of experience: 04 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

High quality products and a fantastic…

High quality products and a fantastic range to choose from. We especially love the ginger biscuits and so do our friends. Great choice of hamper gifts for friends and family.

Date of experience: 18 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Ringtons Fan Club - Norfolk Division.

I ordered biscuits to be sent to friends in Norfolk.
Ordering was easy and delivery was very quick and without hitch. My friends have had your biscuits delivered to them many times yet still when I put them on "delivery stand by" I get a response telling me that they are "so excited at the mere thought of their delivery" adding how they "love Ringtons biscuits"
So thank you for providing this service which is greatly appreciated by both sender and recipients!!
ps they got Tiffin at Christmas and they are huge fans of that!!

Date of experience: 03 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Tea for Two.

My order was correct and arrived well packaged and on time. The tea and coffee were of good quality and the tea bread and biscuits were delicious.

Date of experience: 30 March 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Fast delivery

Ordered the Monty as a gift for a friend one afternoon and was astounded when they received it the following day. They were very pleased with the content.

Date of experience: 07 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

My order was brilliant got exactly what…

My order was brilliant got exactly what I wanted and delivered so fast. Fantastic service would recommend it to all my friends and you coffee is the nicest I've coffee. Thank you keep up the fantastic service.

Date of experience: 04 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Delicious products7

I have always found the products are first class and as I live in the south east I rely on my order being delivered, which has always been reliable.

Date of experience: 05 April 2024

Reply from Ringtons Ltd

👍Thank you 😊