Sincere thanks for taking the time to demonstrate yesterday - we're both very impressed with you and all that Ringtons has to offer and truly appreciate you 'hand-holding' us through our seaside coffee shop adventure.
The Seabreeze Coffee Shop, Beadnell
The Ringtons team have been very helpful in our swap over to there products. We have had many compliments on the high standard of the products and have had an increase in sales since we switched.
A lot of our customers love the fact that they can buy the brand they have trusted for years in there local coffee shop and my team are happy that the standard of our freshly ground coffee is something they can be proud to serve.
The team are always friendly and happy to help out with any queries. The service we have received on all levels has been top quality and we hope to carry on the good relationship with Ringtons for many years to come.
As our company is attempting to get us all to use the same method in making coffee they sent us on a course hosted by the lovely, funny and Robson Green lookalike John Broad. We all had fun and I recommend this coffee making course to anyone. John's knowledge is second to none.
It's always a pleasure dealing with people who understand the meaning of good customer service. You and your colleagues have been amazing and i appreciate your efforts.
We ventured into the catering world in April 2010 and were new to the business so its was fantastic to have Ringtons there to help us all the way.
Paul gave us all the benefit of his vast experience and we bought all of our coffee equipment from Ringtons. We use Kenyan Gold tea bags and Fairtrade coffee beans and our customers love the quality and appreciate us being connected to the fabulous Ringtons brands.
We wouldn't use any other company because our customers expect the best and Ringtons provide the best service and brands in the UK.
Treats Coffee Shop, Durham
Many thanks John for the great coffee training with our staff. We've had some great comments from our customers already.
We chose Ringtons as our beverage supplier from day one of our first shop opening. Although we have probably been one of their smallest customers over the past 2 years, they have always treated us with the utmost professionalism offering advice and assistance when needed. Now that we are about to open our second much larger store, Paul at Ringtons has been absolutely wonderful with his expertise and advice on pulling together all of the equipment and stock we could possibly need. They are not just at the end of the phone whenever you need them, but also there in person. Paul has been out to our premises himself 2 or 3 times making sure we have everything we need in time for our big open day. Thank you Ringtons, we could not recommend you enough.
Sharon Olivero-Chapman - Managing Director, The Stottie Company
We have used Ringtons for 3 months now after being very let down with the biscuit company we have used for a number of years. We have 2 hair salons & use about 600 biscuits a month & have been very pleased with the quality & service from Ringtons. Very impressed with the email to let us know approx delivery time & the drivers name!! We look forward to a long relationship with you. Thank you.
First class service from a first class company. Have placed a few orders and I am still surprised by their efficiency. They also supply good coffee,tea and biscuits. Other companies should try harder, thank you Ringtons.
We have dealt with Paul at Ringtons for 20 years, our customers love the Ringtons Coffees and Teas and the service levels we receive are second to none. We had no hesitation buying a coffee machine and the products when we decided to open our most recent café.
Angie and Trevor - Jay Jays Café
I am pleased to be using Ringtons Beverages for all of my tea and coffee requirements at The Refectory, Hexham Abbey.
I receive a friendly, professional service and nothing seems to be a problem. I cannot thank Paul enough for all of his help and advice with the setup of the café.
The feedback from customers has been excellent - everyone is very happy with the quality of the refreshments that we are serving!
Sally Oliver, Cafe Manager - Hexham Abbey
It is fantastic to be serving Ringtons’ premium tea and coffee at The Parlour at Blagdon and our two outlets at intu Metrocentre. Since we introduced the Ringtons products we have received countless compliments from our customers who are delighted with the quality of their hot beverages.
The Parlour at Blagdon
The training we recieved from John today was outstanding. He came at the crack of dawn to fit in with opening hours unheard of!! The training itself was fun, informative and not in the least bit patronising. We always knew we had great tea and coffee but now we are confident that we are serving it in the best way possible! The only thing that could make it better would be to have John here all the time! Thank you Ringtons for a jolly good training service!
Alison Wake, Captain Ted’s Ltd
John Broad was at the Gala Theatre to do some coffee trainging with the staff. Can not begin to say what a great session we had, John's approach was spot on, great mix of information and hands on work.So not only great products but great training.
Russ Wardman - Gala Theatre
We jumped at the chance of some training with Ringtons barista John Broad (Ben Stiller) and can't believe the difference it's made. Don't hesitate! Book him NOW! Even if you think you already know it all, still book him - he's incredible. (sorry Paul, you're lovely too).
Superb products and fantastic service and back-up. You can't beat Ringtons.
Lynn & Craig, The Cafe House, Corbridge
We have operated an award winning B&B for the past seven years. During that time we have experimented with many different teas and coffees, but none have come close to the consistent quality offered by Ringtons. We now only offer Ringtons throughout our B&B.
All our guests love the quality of Ringtons and our overseas guests often remark on the excellence of the coffee. Our orders are always delivered within 24 hours, meaning we do not have to carry large stocks of product which helps our cash flow.
We would recommend Ringtons to all establishments that care for the quality of product they offer their guests.
Jeff and Alex Fazal - Laurel House 5* B&B
My family has been doorstep customers of Ringtons for years, and we appreciate the taste and quality of Ringtons hot beverages. We knew when The Victoria Hotel reopened that they’d be the only hot drinks we would want to serve to our customers. I was most impressed with their barista training facility in Newcastle; I drove all the way from Oldham to be the first to see it!
Phil Healey - The Victoria Hotel
We arranged to have barista training with Ringtons, and it was simply amazing! It was great fun and informative, the whole team enjoyed the day, and have really put their new skills into practice since the training, so thank you very much John!
Cheryl Williams - Radisson Blu Hotel
Just a quick thankyou to John Broad for teaching my team & I how to make delicious beverages. We all found the couple of hours John spent at The Manor House Inn very useful. We've all taken some good ideas away from the session, and are looking forward to making lots of great coffees. Perhaps we'll even make it to see your Bluetooth coffee grinder!
Chris Baxter - The Manor House Inn
I received the espresso machine and have plumbed it in successfully. It all works perfectly! Touch wood. The coffee you sent me along with the machine has delivered the best espresso I have ever had. I have no hesitation in recommending Ringtons.
As a brand new 4* hotel in Newcastle we always look for something local and unique, Ringtons is what we looked for. From the customer service to the product quality we have no doubt to continue business with Ringtons.
Cyrus, Sandman Signature Hotel
I have to say that we find your fair-trade beans to be very similar to our current blend (which is a huge complement because we love the taste) but we would not have even contemplated changing our supplier had it not have been for the great customer service to date from you, John, Ringtons and La Cimbali.
The coffee machine is a big hit and everyone loves the coffee and tea. I can't thank you enough for the fantastic service. Stevie was also really helpful and very thorough. He gave us a great lesson in how to get started. Only four days into using the machine and we're on to our third kilo of coffee.
Once again, thanks for all your help - it's my favourite bit of equipment!
The Harbour Hut – Stonehaven
I must thank you for the very comprehensive and detailed information that you gave our group during our visit to your Ringtons showroom. The members of our group have said nothing but high praise indeed for the visit and the comprehensive, clear and honest information that you gave. The demonstrations of the machine that you gave were a glowing example of how simple and quick to operate the machines are, again combating many fears that the members of the group had. I cannot stress enough our thanks for your support during the visit, fears have been overcome and the whole group left the showroom with a very different view of installing a machine, Enthusiasm reigns at last! Thank you.
St Columba’s Church
John Broad has visited our business on two occasions now and on both visits we have been immensely pleased with his guidance and training on how to use the coffee machine supplied by Ringtons. We have a Fish & Chip restaurant in Redcar and have just gone through a refurbishment, we feel very proud to say to our customers that we have Ringtons Tea & Coffee and the feedback from our customers is very positive. Overall we are happy with the service supplied by all the staff at Ringtons and would like to say a huge 'thank you' to John for his time in training our staff.
Many thanks from all at Russells!!!!
Helen Roberts- Russells Fish & Chip Shop Redcar
Ringtons give us perfectly roasted coffee beans week in week out and a fantastic selection of leaf teas which our customers love. Nothing is a problem and we always receive great customer service from the whole Ringtons team.
Thanks to John, we are now confident that the coffee we serve at each of our five sites will be consistent. All the staff were totally engaged and all came away with loads of enthusiasm.
Nick Shottel - 21 Hospitality Group Ltd
At ARLO, Bisto and Cafe in Jesmond Newcastle, we use mainly Ringtons products, we also wanted to make sure that we use them in the right way in order to ensure quality. We contacted Ringtons and received Barista Training from John Broad. John was very accurate with giving us all the details about our coffee machine (also hired from Ringtons), the temperatures, the timings, the different type of drinks, and gave us the impression that he is very devoted to preparing and serving delicious and high quality drinks.
Hopefully in the close future we will be able to visit the Ringtons Factory in Byker to learn more about coffee beans, teas, hot chocolates, smoothie mixtures and all.
Veronika Jakab from ARLO
My coffee machine was playing up as its 7 years old, I had a busy weekend coming and I was in desperate need of an engineer or assistance to get it up and running, as it was Friday I thought I was going to have issues. I rang Paul from Ringtons whom I have known and dealt with for many years, after a brief discussion regarding my problem Paul agreed to have another Coffee machine with me by 10 am Saturday morning. The Ringtons engineer was excellent and installed another machine and I was up and running by lunch time Saturday.
Olde Ship Inn – Seahouses
Yesterdays training was great and I very much appreciate John coming to the Hotel. The staff learnt a lot and I had some great feedback from them it has emphasized that fact of how important Training is by professionals like john. I hope in the future we can do some training on all the loose teas.
David Collins - Armathwaite Hall Country House & Spa
I would highly recommend the training delivered by Ringtons, the service exceeded our expectations along with the products they offer, our coffee tastes fresh and looks great!
Alan Watson - The Vermont Hotel