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customer care

Customer Care Team 06/01/2016

A Day in the Life of……..

Written by Lisa Turnbull, Customer Care Manager. Many people think that because Ringtons is a national company, they must have a large call centre. In actual fact the Customer Care team is very small and based at our Head Office in Newcastle Upon Tyne. We’re made up of six Customer Advisors who combined, have over 30 years Ringtons experience. The main part of our job is taking telephone calls, so from the minute the lines open at 8:30am the phones rarely stop. Each advisor can take anything up to 150... Read More