Ringtons Ltd Reviews

16,237  Excellent
TrustScore 5 out of 5

4.8

In the Tea Shop category

Write a review

Company activitySee all

Reviews4.8

16,237 total


Sort:


Rated 5 out of 5 stars

I recently moved to Wales and really…

I recently moved to Wales and really missed my doorstep deliveries. Thank goodness I can order online! I miss the basket at the door and the friendly smile but can still enjoy the best tea and biscuits money can buy.

Date of experience: 01 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

We wanted extra packets of biscuits for…

We wanted extra packets of biscuits for a funeral wake as our mother always gave the great grandchildren ginger biscuits . It was a fast delivery.

Date of experience: 04 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Ordered from Ringtons and received it…

Ordered from Ringtons and received it within 48hrs. Beautifully packed and everything is of the excellent standard that comes with purchasing from the company. Love the variety and the ideas for presents too. Thank you Ringtons, I will be back very soon.

Date of experience: 10 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 1 out of 5 stars

Poor

Not good at all. Still waiting for my order! Contacted Ringtons about the delay and a customer advisory person emailed me to say one of the team would be in touch to try sort things out (words to that effect). What puzzles me is why she couldn’t have handled the issue directly instead of telling me someone else would be helping in due course?? Where is the logic in that? Really appalling situation - not happy

Date of experience: 06 April 2024

Reply from Ringtons Ltd

Hi Carole, as per the email we sent you this morning, we have been trying to contact you but unable to get through on the only number we have. Please can you confirm if we have the correct number by checking the number we've put on the email? All of our Online queries go to our Online team who are able to investigate further than we can. In the meantime, we are trying our very best to assist you with this issue.


Rated 5 out of 5 stars

First Class

Firstly, great products. Secondly reasonable prices, and finally super quick delivery. I order for myself and I also send gifts, everyone I have sent a gift too have all commented how delicious everything was. Makes a nice change to have good quality products, quick delivery and great customer communication. Thank you Ringtons 😀

Date of experience: 03 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Very helpful and understanding on…

Very helpful and understanding on phone. Goods arrived swiftly - the following day. Well packaged.
We have had Ringtons tea and other products for years and will continue to do so.

Date of experience: 08 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Excellent products

Excellent products, great service and delivery times.
Just live the ginger biscuits - best ever!

Date of experience: 13 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Great taste. Can’t go wrong.

I’ve been consuming Ringtons products since I was a child. I’m 70 this year and I still enjoy all their (vegetarian) products. Very high quality.

Date of experience: 04 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

I really love the traditional teabags…

I really love the traditional teabags and was very pleased that you now do the 400 bag box - I ordered one for me and one for a neighbour who has also got hooked on it. Much better than most supermarket brands and you get 2 cups to a bag!!

Delivery was also amazing - ordered one day, delivered the next. Never been that speedy.
Thank you.

Date of experience: 08 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Always a pleasure

It is always a pleasure to buy from Ringtons. The ordering process is quick and easy, their products are excellent and delivery is always prompt. My family enjoy Ringtons coffee and treats so much that we now place an order most months.

Date of experience: 04 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Always the best tea

Always the best tea. Even though I only drink coffee, I buy Rington's tea bags for my son and grandchildren - they wouldn't have any other. Speedy delivery so can't complain.

Date of experience: 17 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Great gift of tea bags and shortbread .

Tea bags and biscuits arrived in time for giving a gift for our friends from USA to take back with them .They wanted something typically British and were very pleased with their gift .

Date of experience: 31 March 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

As always terrific biscuits

As always terrific biscuits, delivered quickly. This time I bought the little sweet tin which was adorable and the chocolates that look like little cakes. One the best chocolates around in my opinion

Date of experience: 10 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

Just the usual - great service

I placed my order as usual and Rington's had it dellvered to the Highlands of Scotland as usual. No problem. Great to rely on Ringtons service.

Date of experience: 10 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 3 out of 5 stars

The delivery was quick and content was…

The delivery was quick and content was good but I also ordered a gift card with a message and this was not received

Date of experience: 12 April 2024

Reply from Ringtons Ltd

We're incredibly sorry to hear this Kerry, and have raised this with our Online team for further investigation.


Rated 5 out of 5 stars

Great service

Great service, fast delivery. Will be using again. Thank you.

Date of experience: 15 April 2024

Reply from Ringtons Ltd

👍Thank you 😊


Rated 5 out of 5 stars

I have been a customer for over 50…

I have been a customer for over 50 years in on way or another. They have kept up with the growing demands of modern living. Thanks to all from the growers, shippers, office staff, packers and the delivery persons, they are a brilliant company to shop with.

Date of experience: 05 April 2024

Reply from Ringtons Ltd

👍Thank you 😊