We at Ringtons take your privacy very seriously. We provide this notice to better protect your privacy and personal information. Providing this information allows you to make choices about the way your information is collected and used.
To complete an order, you must share with us contact information (name, e-mail and delivery address) and billing information (credit card number and expiration date). This information is used to create an account to process and fulfil the orders you place with us.
We keep a record of any e-mail correspondence you send us so that we can offer the best customer service to you.
We keep a record of your purchases so that we can communicate with you about any relevant offers that might interest you. It also means we can contact you about any problems with your order.
From time-to-time our site may request information from you by way of a survey. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested occasionally includes contact information (such as name and shipping address), tea/coffee preferences and demographic information (such as post code, age etc.). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. This information is used anonymously, and is not tied to any individual visitor or combined with any other information we may gather.
You will occasionally receive information on products, services and special deals. Out of respect for your privacy we present the option to not receive these types of communications. On rare occasions it may be necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature, and are extremely infrequent.
A cookie is a piece of personal account data stored on your hard drive containing information that will enhance the enjoyment of our site. For example, a cookie containing a record of past orders provides such useful features as an opportunity to easily reorder or refill any of our teas/coffees, as well as receive recommendation of the items we feel you will particularly enjoy. Information on deleting or controlling cookies can be found at www.AboutCookies.org. You may control whether your computer will accept cookies (from Ringtons,) with the preference setting of your browser. If your browser is set to reject cookies, you may still visit and shop at our site. The only drawback is that some of the experience-enhancing features listed above will not be active.
Logs are the information created and stored by the server and include such data as your IP (internet protocol) address, browser type, ISP (internet service provider), referring/exit pages, platform type, and date/time stamp. This information is used to analyse traffic trends, administer the site, and gather broad demographic information for Ringtons to use. None of the information collected in this matter may be used to ascertain the personal identity of any of our visitors.
Protecting the privacy of the very young is extremely important to us. No part of our website is structured to attract anyone under 13. We never collect or maintain information at our website from those under the age of 13. If we obtain actual knowledge that we have collected information about a child under the age of 13, that information will be immediately deleted from our records.
Ringtons is the sole owner of the information collected on this site. We do not sell or rent this information to any third party. The only companies with whom some information is shared are Express Parcel Way, Royal Mail and Secure trading, as well as our agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) who process the orders you place with us or who provide services to you. In these instances, we provide them with only the information they need to perform their function.? We use Express Parcel Way or the Royal Mail to ship orders, and Secure Trading gateway to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
If your personal information changes or if you no longer desire our service, we provide an easy way to correct, update or remove your personal data. This may be accomplished with a visit to your account page. We will happily assist you in this task. Simply drop us a note at email@example.com.
We respect your privacy and give you an opportunity to opt-out of receiving our periodic announcements of sales and promotions. This may be accomplished with a visit to your account page. We will happily assist you in this task. Simply drop us a note at firstname.lastname@example.org
Ringtons takes every precaution to protect our customers' and visitors' information. When customers submit sensitive information via our site, your information is protected both on- and off-line. All sensitive information (such as credit card numbers) submitted on our site is encrypted and is protected with the best encryption software in the industry - SSL. You may visually verify that the site is secure by looking for the closed lock icon at the bottom of either a Firefox or Microsoft browsers. We are committed to preventing unauthorized access, maintaining data accuracy and ensuring the correct use of information. As such, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. If you have any questions about the security at our site, please send an email to email@example.com.